General Privacy Notice
Effective October 23, 2019
NoCell Technologies (“NOCELL”) values your privacy and works hard to protect it. We are committed to providing you with transparent notice of how your Personal Information is collected, processed, disclosed, and retained by us and our employees, contractors, and service providers. This Privacy Notice describes our policies and practices regarding the collection and use of your Personal Information and sets forth your privacy rights. Because information privacy is an ongoing responsibility, we will update this Privacy Notice from time to time as we implement or adopt new privacy policies.
This Privacy Notice applies to NOCELL’s websites, products, and services that link to or reference this Privacy Notice. Additional information about how we process Personal Information may be obtained in other documents specific to the products or services we offer. Please note, that NOCELL processes Personal Information for its Customers as part of its service offerings. In such cases, a separate privacy notice (“Product Notice”) applies. If any Product Notice conflicts with this Privacy Notice, the specific Product Notice will take precedence. NOCELL has its headquarters in the United States and the Personal Information collected will be processed in the United States. NOCELL is not established in the European Union and our website, products, and services are currently not intended for access or use by data subjects located in the European Union.
3. What This Privacy Notices Covers
This Privacy Notice addresses the following Personal Information collection and processing practices of NOCELL. This Privacy Notice does not address the data collection or processing activities of our Customers whose practices are separate and unique from ours.
4. Personal Information We Collect
NOCELL collects Personal Information when you use our websites, products, and services. “Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked to a particular person. Such Personal Information may include your name, email address, address, phone number, login information (username and password), payment account information, and other information. If we link other data with your Personal Information, we treat that linked data as Personal Information. The Personal Information we collect falls within three categories:
1) Personal Information you Give to Us;
2) Information We Collect Automatically; and
3) Information We Obtain From Third-Parties.
Some of the Personal Information we request from you is required in order for you to use our websites, products, and services. If you do not wish to provide such Personal Information to us, you are not obligated to, but you may not be able to use particular features of our websites, products, or services.
(a) The Personal Information You Give Us
Contact Information: You may provide Personal Information to us when you fill out a form to have a representative contact you about our products and services. This may include your first and last name, email address, phone number, physical address, and any other information you choose to include in the forms (“Contact Information”).
Billing Information: When you purchase a product or service, we collect your billing information, including credit card or other payment information.
Account Information: When you create an account with us, we collect information about you including (but not limited to) your name, address, telephone number, and your email address. For security purposes, we also require that you create a secure password.
Communications: If you correspond with us by email, the postal service, or other form of communication, we may retain such correspondence and the information contained in it and use it to respond to your inquiry; to notify you of events, publications, or other services; or to keep a record of your complaint, accommodation request, and the like. Note: If you ask to us not contact you by email at a certain email address, we will retain a copy of that email address on its “master do not send” list in order to comply with your no-contact request. We may still send you non-marketing emails related to your relationship with us. If you provide us with a phone number, you agree that we may contact you via telephone, text, or messaging service.
Filling Out a Form Online: When you fill out a form or submit information to us via our website, we collect any personal information you provide to us and use it for the purposes of fulfilling the request or the purpose of submitting the information.
(b) Information We Collect Automatically
Like most websites, ours collects certain information automatically and stores it in log files. We use this information to help us design our website to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our websites, analyze trends and gather demographic information, and track visitor movements to assist us in identifying visitor preferences. We do not respond to Do Not Track (DNT) signals.
Usage Information: We collect the IP addresses of all visitors to our websites and clickstream and other related information, such as information about your computer or device, web browser and operating system and their settings, the referring page that linked you to our websites, the pages, content or ads you see or click on during your visit and when and for how long you do so, items you download, the next website you visit when you leave our websites, any search terms you have entered on our websites, and whether you interact with email messages, for example, if you opened, clicked on or forwarded the email message.
Log Data: We automatically collect log information when you use the services, even if you have not registered for an account or logged in. That information includes, among other things, details about how you have used our website (including links to third-party sites or services), Internet Protocol (IP) address, access times, your browser type and operating system, device information, device event information (e.g., crashes, browser type), and the page you’ve viewed or engaged with before or after using the Platform.
Cookies: To enhance your experience on our Website, we place “cookies” on your computer or device. Cookies are small text files that we place on your computer or device to store your preferences. Other information you provide to us may be linked to the data stored in the cookie. A cookie assigns a unique numerical identifier to your Web browser or device and may enable us to recognize you as the same user who has used our website and relate your use of the website to other information about you. We use these to provide enhanced functionality of the website and aggregate traffic data. The cookies may be placed by us as a first-party or by third parties on our behalf. Most browsers automatically accept cookies. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. However, you may find that some parts of the website will not function properly if you have refused cookies or similar tracking technologies and you should be aware that disabling cookies or similar tracking technologies might prevent you from accessing some of our content. However, your viewing of editorial content may be hampered. If you wish to block cookies, go to http://www.allaboutcookies.org/ to find out how, or check your browser’s instructions.
_ga Google Analytics cookie to collect anonymous traffic data. They contain a random unique visitor ID, timestamps and information about the visit, including referrals.
_cg It contains a unique identifier called customer guide to recognize returning visitors.
Local Shared Objects: Local shared objects, such as Flash cookies, also may be stored on your computer or device. Local shared objects operate a lot like cookies, but cannot be managed in the same way. Depending on how local shared objects are enabled on your computer or device, you may be able to manage them using software settings. For information on managing Flash cookies, for example, see http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.
HTML 5: HTML5, the language some websites are coded in, may be used to store information on your computer or device about your website usage activities. This information may be retrieved by us to help us manage our websites, such as by giving us information about how our websites are being used by our visitors, how they can be improved, and to customize them for our users.
Cache Cookies: Cache cookies, such as eTags, may be used to identify your computer or device as the same computer or device that visited a website or websites in the past.
Web Beacons: Our websites may also use small pieces of code called “web beacons” or “clear gifs” to collect advertising metrics, such as counting page views, promotion views, or advertising responses. A web beacon is an electronic image called a single-pixel or clear GIF. Web beacons can recognize certain types of information, such as a user’s cookie number, the time and date of a page view, and the description of the page where the web beacon is placed.
Mobile Device IDs and Location-Based Information: Certain mobile devices, including smartphones and tablet devices, contain unique device IDs that can be used to identify their physical location. Some mobile device IDs are persistent, while others may be resettable by accessing the device’s privacy settings. Mobile devices also typically transmit caller ID data (which may include a phone number) when used to transmit a telephone call or text message. When you use mobile devices to access our websites, we may collect and transmit unique device IDs and collect caller ID data, as well as other information about your device, including without limitation, your wireless carrier, the make, model, operating system, capacity and settings of your device, the names, package IDs and versions of other software you have downloaded to your device and information about how you interact with and navigate within our websites. With your consent, we or our authorized service providers and partners also may use precise geolocation technology such as GPS or Wi-Fi triangulation or mobile Bluetooth beacon technology to collect information about the exact location of your mobile device. Precise location information may be collected both while you are using one of our mobile applications and continuously over time while our apps are not in use but are running in the background of your device. You can withdraw your consent to the further collection and use of your precise device location data through any of our mobile apps by accessing your device’s privacy settings.
Software Development Kits: An SDK is computer code that app developers can include in their apps to enable ads to be shown, data to be collected and related services and functionality to be implemented. A mobile SDK is in effect the mobile app version of a pixel tag or beacon. We may use this technology, for instance, to analyze how you interact with content and advertisements and to enable analytics or other features through mobile devices. We may allow third parties, including our business partners and service providers, who use mobile SDKs to collect information and information related to how mobile devices interact with our website.
(c) Information We Receive From Third Parties
We may receive information about you from our service providers and business partners, including companies that assist with processing, analytics, data processing, and management (e.g. to measure ad quality and responses to ads, and to display ads that are more likely to be relevant to you) account management, hosting, customer and technical support, and other services which we use to personalize your experience.
5. Your Choices Regarding Personal Information
You have choices regarding how we use your Personal Information. We respect your choices and attempt to honor them whenever possible. We allow you to opt out of email marketing at your discretion. Additionally, you can alter your device and browser settings to refuse the placement of third-party cookies and location-based tracking.
You may opt out of any commercial emails sent by us by unsubscribing from them in the link provided in the email.
You can use your web browser to directly block all cookies, or just third-party cookies, through your browser settings. Using your browser settings to block all cookies, including strictly necessary ones, may interfere with proper site operation. Guidance on how to control cookies in popular browsers is contained here:
You can also find additional information on cookie controls and advertisements here:
Google allows users to opt out of tracking by Google Analytics and Google Analytics Demographics and Interest Reporting services. You can adjust your setting here, or download the Google Analytics Opt-Out Browser Add-on.
6. How We Process Your Personal Information
We use your Personal Information for the purposes outlined below as well as those purposes outlined in the applicable Product Notices. We process Personal Information for our operational purposes, including the following:
To present our website to you and its contents, including your individual account.
Performance of our contractual services. This includes processing Personal Information necessary to provide you with the services you have requested.
Auditing or analytics related to current and concurrent transactions with you, including counting ad impressions to unique visitors, verifying the positioning and quality of ad impressions, and auditing compliance.
Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity (and prosecuting those responsible for such activity).
Debugging to identify and repair errors that impair existing intended functionality.
Maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytics services, and other similar services.
Undertaking internal research for technological development and demonstration.
Undertaking activities to verify or maintain the quality or safety of a device or service we own, or control.
To improve, upgrade, or enhance our products and services.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our website or any products or services we offer or provide through it.
In any other way, we may describe when you provide the information.
For any other purpose with your consent.
7. Disclosure of Your Information
We may share your Personal Information with third parties from time to time. We may also share your Personal Information with others when you have agreed for us to do so.
Third-Party Service Providers: We may share your Personal Information with third-party service providers who perform various functions to enable us to provide our services and help us operate our business. We contractually require service providers to keep data secure and confidential, and we don’t allow service providers to disclose Personal Information without our authorization or to use it for their own purposes. These service providers may include data storage providers, payment card processors, analytics providers, and other providers of business services.
Protection of NOCELL and Others: We may share Personal Information when we believe it is appropriate to enforce or apply our contractual agreements or protect the rights, property, or safety of NOCELL, our products and services, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.
Advertising: We may use the Personal Information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Response to Subpoenas and Other Legal Requests: We may share your Personal Information with courts, law enforcement agencies, or other government bodies when we have a good faith belief we’re required or permitted to do so by law, including to meet national security or law enforcement requirements, to protect our company, or to respond to a court order, subpoena, search warrant, or other law enforcement request.
Sale of Our Business: If we sell, merge, or transfer any part of our business, we may be required to share your Personal Information.
With your Consent: Other than as set out above, we will provide you with notice and the opportunity to choose when your Personal Information may be shared with other third parties.
8. Protection of Your Personal Information
We have put in place appropriate security measures to prevent your Personal Information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your Personal Information to those employees, agents, contractors, and other third parties who have a business need to know. We have put in place procedures to address any suspected Personal Information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
9. Managing Your Personal Information
In most cases, you can review and change your Personal Information by logging into your account on the website and visiting your account profile page. You may also send us an email at info@NOCELL.com to request access to, correct or delete any Personal Information that you have provided to us. We cannot delete certain Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
10. Other Rights
Your California Privacy Rights: Notice to California Consumers
If you are a California resident, you also have the ability to ask us for a notice identifying the categories of Personal Information, as defined by California Civil Code Section 1798.83, we share with our affiliates and/or third parties for their direct marketing purposes and the contact information for such affiliates and/or third parties (under California Civil Code Sections 1798.83-1798.84). If you are a California resident and would like a copy of this notice, please submit a written request to info@NOCELL.com.
A Note for Parents or Guardians:
Our website, products, and services are not intended for children under 13 years of age. No one under age of 13 may provide any information to the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@NOCELL.com.
11. Contact Us
If you have any questions or wish to register a complaint in relation to this Privacy Notice or the manner in which your Personal Information is used by us, please contact us by any of the following means:
By Email: info@NOCELL.com
By Post: 20 Journey, Aliso Viejo, CA 92656